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USP values - Disability

Funktionsnedsättning

 

Unique Selling Points or USPs are the elements which differentiate a company from another and therefore make it stand out from other businesses. On SpotMi a company or an organization is using their Unique Selling Points in diversity and inclusion to promote, monitor and measure their ability, experience and values based on diversity search criteria’s such as Language, LGBTQ, Disability and service to Parents. On this page, we describe the different USP values that're currently being used on SpotMi in the category Disability.

The 'Disability'-values displayed for a specific company/organization are reflecting the current readiness of their products, services and premises, the knowledge/skill level of their staff, the company values and their dedication to equal treatment.

By displaying these 'Disability'-values, the company/organization is promoting their readiness, ability and commitment to do business and provide service to persons with disability. Any customer who is impacted or who find these values important, can thereby use these search criteria's when looking for or deciding what company/organization to do business with.

 

Accessibility

Here's information about accessibility. This includes Accessible text, Cognitive accessibility, Environment without loud noise, Allergy free premises as well as the physical accessibility such as Easy accessible, Wheelchair accessible, Mobility Scooter accessible and accessibility to many Bathrooms.

 

Accessibility

Accessibility

Accessible text

Accessible text is important to people with reading disabilities, color blindness or limited comprehension of the language.

Example: Straight word order. Short sentences. Easy read font. Airy layout. Clear contrast. Colors supporting color blindness.

[Digital] material can digitally be read aloud.

 

Accessibility

Accessibility

Bathrooms

There're multiple bathrooms, close to the customer area, which are easy accessible by customers.

This is important for people e.g. with bladder or bowel dysfunction or incontinence.

 

 

Accessibility

Accessibility

Cognitive accessibility

Premises allowing people with an intellectual disability to find their way without needing assistance. Also helpful for persons with orientation difficulties or who speak another language.

Example: Clear signs (e.g. pictures). Graphics (e.g. adequate contrasts). Placement.

 

Accessibility

Accessibility

Easy accessible

The premises are accessible to persons with e.g. an injured foot or who has crutches, cane or walker.

Example: Max 2-3 steps. Short distances to walk inside and from public transport. Bathroom on the same floor.

Note! It’s enough if one floor/area is easy accessible (not all of the premises).

 

Accessibility

Accessibility

Environment without loud noise

The premises don't have loud noise and only limited sound peaks.

This could be helpful e.g. for persons with a hearing deficiency, tendency for migrain, or autism.

Example: The sound level is below 65dBA. Short peaks of max 75 dBA are allowed.

 

Accessibility

Accessibility

Mobility Scooter accessible

The premises are accessible to persons in a mobility scooter.

Example: Low thresholds. No barriers. Ramp/elevator between different floors. Disability bathroom. Enough space to maneuver a mobility scooter.

Note! Standard mobility scooter measurments are 1,8x0,8 m.

 

Accessibility

Accessibility

Wheelchair accessible

The premises are accessible to persons in a wheelchair without needing assistance.

Example: No thresholds/barriers. Ramp/elevator between different floors. Disability bathroom. Enough space to maneuver a wheelchair.

Note! Standard wheelchair measurments are 1,2x0,8 m.

 

Accessibility

Accessibility

Allergy free premises

Premises allowing people with allergy or other hypersensitivity to be there without putting them in harm or danger.

Example: Flowers/plants free of smell, pollen. No strong scents. No contact with furry animals (incl clothes of the staff). Regular cleaning. Controlled ventilation.

 

Accessibility

Accessibility

Nut free premises

Premises allowing people with high allergy to nuts to be there without putting them in harm or danger.

Example: No packaging of nuts are opened in the premises.

Note! Peanut is not a nut.

 

Accessibility

Accessibility

Peanut free premises

Premises allowing people with high allergy to peanuts to be there without putting them in harm or danger.

Example: No packaging of peanuts are opened in the premises.

 

Equal treatment

According to the discrimination law all people are welcome everywhere. What we mean with equal treatment is that the person is distinctly welcomed, rather than only treated as stated by law.

 

Value

Value

Equal treatment - Hearing deficiency

A person with hearing deficiency is treated equally and with respect in the same way as everyone else.

Example: The staff will not interrupt, make fun, frown or show impatience when interacting with this person.

Note! The person is distinctly welcomed, rather than only treated as stated by law.

 

Value

Value

Equal treatment - Mobility impairment

A person with mobility impairment is treated equally and with respect in the same way as everyone else.

Example: The staff will not frown, look away or show impatience when interacting with this person..

Note! The person is distinctly welcomed, rather than only treated as stated by law.

 

Value

Value

Equal treatment - Scar tissue

A person with scar tissue or similar is treated equally and with respect in the same way as everyone else.

Example: The staff will not make fun, frown or look away when interacting with this person.

Note! The person is distinctly welcomed, rather than only treated as stated by law.

 

Value

Value

Equal treatment - Speech deficiency

A person with speech deficiency is treated equally and with respect in the same way as everyone else.

Example: The staff will not interrupt, make fun, frown or show impatience when interacting with this person.

Note! The person is distinctly welcomed, rather than only treated as stated by law.

 

Value

Value

Attendant friendly

Persons and their attendants are welcomed and appreciated customers/guests. The need of an attendant is understood. If applicable, the attendant gets an opportunity to come along for free/at a discount.

Note! Attendants are distinctly welcomed, rather than only accepted as stated by law.

 

Value

Value

Guide dog friendly

Persons and their guide dogs are welcomed and appreciated customers/guests.

Note! The guide dog is still the responsibility of its owner. It is its owner who provides instructions and directions to the guide dog.

Note! Guide dogs are distinctly welcomed, rather than only accepted as stated by law.

 

ESSENCE

In Sweden, the terminology 'Neuropsychiatric disabilities' is being used. Internationally it's usually referred to as 'ESSENCE'. Both terminologies are used to group disabilities such as ADHD, Autism spectrum disorder and Tourette's. Neuropsychiatric disabilities is what you call invisible disabilities.

 

Kunskap

Kunskap

Autism, Asperger, ADHD proficiency

The staff has basic knowledge of autism, Asperger and ADHD and what it entails.

A person with autism, Asperger or ADHD is treated equally and with respect in the same way as everyone else.

 

Kunskap

Kunskap

Autism, Asperger, ADHD expertise

The staff has knowledge of autism, Asperger and ADHD and know how to best interact with a person having autism, Asperger or ADHD.

Note! Please check if the company has other USP which can address other needs, such as accessibility or attendants.

 

Other invisible disabilities

Many disabilities are invisible. This means that you can only understand if there's a disability based on the person's behavior. That is, you can't tell by looking at the person's appearance.

 

Kunskap

Kunskap

AED (Automatic defibrillator)

There's at least one Automatic Defibrillator around the premises to use in case of emergencies. All staff knows where it is. At least one of the available staff knows how to use it.

Kunskap

Kunskap

Brain fatigue proficiency

The staff has basic knowledge of brain fatigue and what it entails. The staff knows how to appropriately interact with a person having brain fatigue.

Note! Please check if the company has other USP which can address other needs, such as accessible text or cognitive accessibility.

 

 

Other

Other

Support of cancer associations

The company donates or gives other kind of support to cancer organization/s.

 

Kunskap

Kunskap

CPR trained

At least one of the available staff is trained and prepared to provide CPR in case of emergency.

Note! The easiest way is if all staff is trained, but the minimum requirement is to have at least one trained person available at all times.

 

Kunskap

Kunskap

Dementia proficiency

The staff has basic knowledge of different types of dementia and what they entail. The staff knows how to appropriately interact with a person having dementia.

Note! Please check if the company has other USP which can address other needs, such as cognitive accessibility.

 

Kunskap

Kunskap

Dyslexia proficiency

The staff has basic knowledge of dyslexia and the related difficulty in reading and writing. The staff knows how to appropriately interact with a person having dyslexia.

Note! Please check if the company has other USP which can address other needs, such as accessible text.

 

Kunskap

Kunskap

Epilepsy proficiency

The staff has basic knowledge of epilepsy and what it entails.

If a person gets a epileptic seizure, then the staff can be expected to understand what's happening, help the person not come to harm while calling for an ambulance.

 

Kunskap

Kunskap

Experience with hearing impairment

The staff has basic knowledge of hearing impairment and what it entails.

The staff knows how to appropriately interact with a person having a hearing impairment

Note! Please check if the company has other USP which can address other needs, such as environment without loud noise.

 

Other

Other

OCD proficiency

The staff has basic knowledge of OCD and what it entails.

A person with OCD is treated equally and with respect in the same way as everyone else.

OCD stands for Obsessive Compulsive Disorder.

 

Kunskap

Kunskap

Parkinson proficieny

The staff has basic knowledge of Parkinson and what it entails.

A person with Parkinson is treated equally and with respect in the same way as everyone else.

Note! Please check if the company has other USP which can address other needs, such as accessibility.

 

Kunskap

Kunskap

Sign language capability

At least one of the available staff is able to communicate using sign language (the sign language used in the country of orgin).

Note! The easiest way is if all staff is trained, but the minimum requirement is to have at least one trained person available at all time.

 

Kunskap

Kunskap

Experience with visually impairment

A visually impaired person can easily and safely navigate the premises using a cane or guide dog. The staff have the experience and ability to assist and guide the person.

Information can be digitally read aloud. Or the staff will do so on request.

 

Visible disabilities

Some disabilities are visible. This means that you can only understand if there's a disability based on the person's appearance. Example of a visible disability is Down syndrome or if you're missing a body part.

 

Kunskap

Kunskap

Down syndrome

The staff has basic knowledge of Down syndrome and what it entails.

A person with Down syndrome is treated equally and with respect in the same way as everyone else.

Note! Please check if the company has other USP which can address other needs, such as accessibility or attendants.

 

Kunskap

Kunskap

Missing body part

The staff has basic knowledge of what it entails to miss a body part.

The person is treated equally and with respect in the same way as everyone else.

Note! Please check if the company has other USP which can address these needs, such as different kind of accessibility.

 

Food restrictions

Here's information about different types of food restrictions. A person could have a food restriction due to allergy or hypersensitivity. It could also be an active choice for personal reasons.

 

Allergies &

Food restrictions

Allergies and  Food restrictions

Egg free

There're products which are free from egg. If there're products with egg, then these are properly marked.

 

Allergies &

Food restrictions

Allergies and  Food restrictions

Gluten free (<20 ppm)

There're products which are almost gluten free (<20 ppm). These products are properly marked.

Note! Gluten free products according to the EU legislation is allowed to have up to 20 ppm gluten.

 

Allergies & Food restrictions

Allergies and  Food restrictions

Gluten free (0 ppm)

There're products which are 100% gluten free (0 ppm). These products are marked accordingly.

Note! The utensils used in the food preparation must not have been in contact with gluten.

 

Allergies &

Food restrictions

Allergies and  Food restrictions

Halal

There're products which are halal certified. These products are properly marked.

Note! It's mainly meat which is halal certified.

Note! There're specific rules on how halal food can be prepared.

 

Allergies &

Food restrictions

Allergies and  Food restrictions

Kosher

There're products which are kosher. These products are properly marked.

Note! There're specific rules on how kosher food can be prepared.

 

Allergies &

Food restrictions

Allergies and  Food restrictions

Lactose free

There're lactose free alternatives. These products are properly marked.

 

Allergies &

Food restrictions

Allergies and  Food restrictions

Nut free

There're products which are 100% free from nuts. If there're products with nuts, then these are properly marked.

Note! The utensils used in the food preparation must not have been in contact with nuts.

Note! Peanut is not a nut.

 

Allergies &

Food restrictions

Allergies and  Food restrictions

Peanut free

There're products which are 100% free from peanuts. If there're products with peanuts, then these are properly marked.

Note! The utensils used in the food preparation must not have been in contact with peanuts.

Note! Peanut is not a nut.

 

Allergies &

Food restrictions

Allergies and  Food restrictions

Vegan

There're vegan alternatives. These products are properly marked.

A vegan doesn't eat meat, fish, shell fish and products originating from animals (e.g. dairy products, egg, gelatin, animal fat).

Note! A vegan may also have a life philosophy where all products originating from animals are avoided

.

 

Allergies &

Food restrictions

Allergies and  Food restrictions

Vegetarian

There're vegetarian alternatives. These products are properly marked.

A vegetarian doesn't eat meat, fish and shell fish.

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